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Unlicensed contracting

It is an offence to do most building work valued at more than $3,300 without a QBCC licence. Before hiring a contractor, use the online licence search to check they have an active licence covering the type of work they will do.

QBCC investigates complaints about people doing or offering to do building work without a licence (including advertising for work) or performing work outside the scope of their licence.

Report an unlicensed contractor

Complete a Notification of Offence Form and return via mail or at a QBCC office. We will not start an investigation unless we receive this form.

The following information is required as a minimum:

  • Name of the unlicensed person
  • Site address
  • Description of works carried out
  • Dates the offence was committed
  • Some type of documented evidence – quotes, contracts, tax invoices, adverts etc.

We cannot return documents so do not send originals. We destroy original documents after a certain period of time.

We will not investigate anonymous complaints.

While all complaints are carefully considered, we cannot pursue them all. To make the best use of our resources and increase the benefits to the public, we target areas where there is evidence or where there may be potential loss to consumers. Refer to section 2.1 of QBCC's Compliance and Enforcement Policy.

Will the unlicensed contractor know who made the complaint?

We keep your personal details "In Confidence". The unlicensed person does not see these details but some information used in taking disciplinary action against an offender may show who has made the complaint. You may also be required to give evidence in court.

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
8/04/2014 10:54 AM

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